FAQ
Frequently Asked Questions
Nufabrx is ideal for individuals who are seeking temporary relief of minor aches and pains of muscles and joints (including simple backache, arthritis, strains, sprains and bruises). It’s also considered an alternative for those seeking non-opioid relief without pills, patches, or messy creams.
Our sleeves come in a one-size-fits most design, made with a combination of Nylon, Spandex and Polyester for a flexible, stretchy fit that accommodates most individuals.
Yes, we have size specs for the leg, knee and wrist sleeves.
Leg: Standing, measure your thigh 5.5" above the top of your kneecap. Our leg sleeve fits best with a thigh circumference between 15 - 23.5 inches.
Knee: Standing, measure your thigh 5.5" above the top of your kneecap. Our knee sleeve fits best with a thigh circumference between 17 - 21.5 inches.
Wrist: Our wrist sleeve fits best with a circumference between 6 - 7 inches.
The infused medicine in Nufabrx compression sleeves are proven to last for 15+ washes. After the effects of the pain relieving medicine are no longer active, your sleeve can still be worn for compressive support. If you’d like to continue benefiting from our pain relieving medicine, simply order a replacement.
The pain-relieving ingredient is Capsaicin. Capsaicin is a natural compound derived from hot chili peppers and is commonly found in many of the foods you eat. Recognized for its powerful pain relief properties, capsaicin works by temporarily blocking pain signals, helping to relieve muscle and joint discomfort. Its soothing effects make it a popular ingredient in topical pain relief products designed to ease aches and stiffness.
Nufabrx continuously delivers Capsaicin to your skin while you wear the compression sleeve. You might feel a warming or cooling sensation as the medicine works, but if you don’t feel anything, it’s normal - rest assured, the medicine is still effective and doing its job.
Nufabrx products are designed to supply non-medical grade compression (below 20mmHg). This light compression level provides optimal pressure to deliver pain-relieving capsaicin directly into your skin.
Shipping FAq
All items ship within 24 - 48 hours from our facilities in North Carolina. Standard shipping is 5-8 business days for most continental US locations.
Return Policy: Nufabrx is happy to offer refunds within 30 days of delivery on any product purchased directly through our website. If you purchased our products at an outside retailer (Walmart, CVS, Walgreens, etc.) please contact them directly to issue a return. Shipping fees not included in refunds. Lost or Missing Packages: Once an order has been marked as "delivered" by the shipping carrier, Nufabrx is no longer responsible for the package. However, we understand that issues can arise and we will do our best to assist. If you did not receive your package, please follow these steps: 1. Verify the shipping address: Ensure the address provided at checkout is correct. 2. Check surrounding areas: Inspect your property to see if the package was left in a hidden or unexpected location. 3. Inquire with neighbors: Occasionally, packages are delivered to a neighboring address by mistake. For orders valued at $45 or less: We are happy to replace the items as a one-time courtesy. For orders valued over $45: Customers will need to file a claim directly with USPS or the designated shipping carrier. We are happy to provide any necessary documentation to assist with the claims process.
ADDITIONAL QUESTIONS?
Contact a member of the Nufabrx team today by clicking the link below.